Privacy Policy

Nuvantiq Ltd (“Nuvantiq”, “we”, “us” or “our”) is committed to protecting the privacy and security of the personal data we hold. This policy explains how we collect, use, share and safeguard personal data when you visit this website, engage our services, or otherwise interact with us. Privacy and security are core to how we operate.

We are the data controller for the personal data described in this policy and are responsible for ensuring it is handled in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or wish to exercise your rights, you can reach us by:

• Email: Info@nuvantiq.com
• Post: Data Protection, Nuvantiq Ltd, Regus, Central Boulevard, Blythe Valley Business Park, Solihull B90 8AG

Depending on your relationship with us, we may collect and process the following categories of personal data:

• Identity data — name, job title, and online identifiers such as account credentials where relevant.
• Contact data — business email address, telephone number, organisation and postal address.
• Internet activity data — information about how you use this website, collected through server logs and cookies (see our Cookie Policy).
• Professional information — your role, employer and business contact details, where you engage with us in a professional capacity.

• Directly from you — when you complete a form on this website, request a brief, email us, or speak with us at an event or meeting.
• From third parties — such as professional networks (for example LinkedIn) and publicly available business sources, where you have a professional profile.
• Automatically — through cookies, server logs and similar technologies when you browse this website.

We only use your personal data where the law allows us to. Most commonly we rely on the following lawful bases:

• To respond to enquiries and provide the information or services you request — on the basis of our legitimate interests or to take steps to enter into a contract with you.
• To deliver and administer engagements, including project communications and financial administration — on the basis of contract and our legal obligations.
• To send relevant business communications to professional contacts — on the basis of legitimate interests, and consent where required.
• To understand and improve how this website is used, and to keep it secure — on the basis of our legitimate interests.

We may share your personal data with:

• Our employees and associates who need it to do their work.
• Trusted service providers and sub-processors who support our business — for example email, hosting, analytics and calendar providers — each under a written data-processing agreement.
• Professional advisers, regulators or authorities where we are required to do so by law.
• A buyer or successor in the event of a merger, acquisition or reorganisation of our business.

We do not sell your personal data.

We have put in place appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction — including access controls, multi-factor authentication, encryption in transit and at rest, and regular review of our systems. We limit access to personal data to those who need it.

Some of our service providers may process personal data outside the UK or European Economic Area. Where this happens, we ensure an adequate level of protection is in place through appropriate safeguards, such as UK adequacy regulations or the International Data Transfer Agreement.

Nuvantiq does not make solely automated decisions, or carry out profiling that produces legal or similarly significant effects, about its clients or customers.

We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements. Enquiry data is typically retained while we are in active dialogue and then for a limited period afterwards. Specific retention periods are available on request.

Under UK GDPR you have the right to:

• be informed about how your data is used;
• access a copy of the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data;
• restrict or object to our processing of your data;
• request portability of your data;
• withdraw consent where we rely on it.

To exercise any of these rights, contact us at Info@nuvantiq.com.

If you have a concern about how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk or on 0303 123 1113.

We may update this policy from time to time to reflect changes to our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.